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Best Auto Repair, Thornhill

Specializing In:
Computer Diagnostics
Fuel Injection & General Repairs

TECHNET CANADA

  • Auto Trust Technicians
    905-881-6361

    79 Green Lane
    Thornhill, Ontario L3T 6K6

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CODE OF ETHICS

CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

Ethics
  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

 


what our customers say

these wonderful souls saved my life (okay not literally but they saved my road trip). My car broke down the day before I had to leave for a long drive to head way up north and these wonderful individuals were able to fit me in ASAP and get my car fixed and safe to make the trip! I had no delay because of them!
D
, 03/24/2022

Mike and his team are the best!!
W
, 03/24/2022

Great and professional service and reasonable prices thank you Mike.
P
, 03/24/2022

While mostly a mechanic shop, Mike had a car for sale that we found on AutoTrader. I had dreaded the thought of buying an earlier model used car as all of them seemed to be uncertified on shady lots. After talking to Mike for a few mintues, my first feeling was relief. He was very reasonable to work with and allowed us (with some reasonable stipulations) to take the car to be reviewed by our mechanic. We did this, and promptly purchased the car. It was clean and Mike was upfront with the CarFax report. Thanks so much Mike for your help in making what I was expecting to be a nightmare a very easy and honest process.
J
, 03/24/2022

Mike was wonderful to work with, and was wonderful work my daughter's first car.
M
, 03/24/2022

I just want to say the Mike and the team at Auto Trust Tech are sensational. They go above and beyond for their clients, with exceptional service and care. They not only care about the vehicle as if it's their own, they care about their clients and that level of customer service I haven't seen before. I am so lucky my brother and father referred me to this mechanic and I truly feel like you're in the best of hands.
P
, 03/24/2022

  • ASE (Automotive Service Excellence)
  • CARQUEST Canada
  • TECH-NET Canada
  • World Pac
  • BG Products
  • Hertz
  • Car Care Aware
TAP TO CALL NOW 905-881-6361 X