Customer Reviews
See What Our Customers are Saying
At Auto Trust Technicians, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Auto Trust Technicians to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Auto Trust Technicians:
As women taking in my car I can assure you that you can trust they will only do what is required… they will not take advantage of you and will do the very best work!!!!
Kelly Punzo
Excellent service and friendly staff. They diagnosed the issue promptly, explained the repairs clearly and completed the work on time!!! My car runs great now. I highly recommend!
Olivia Garganis
Excellent place to bring your car. Ange and Mike are great to deal with. Always professional and very reasonable.
Troy H
Have brought my car here a number of times and always received great service at a fair price. I feel like I can’t trust this shop which is most important as I’ve had bad experiences in the past.
Julia
Mike has always left me feeling comfortable and taken care of. He has proven to truly care about my best interest and does what he can to save my pocket. I've always appreciated his oversight on all the vehicles that come in there, his wealth of knowledge and level of professionalism. I wish I found Auto Trust Technisians sooner. Thanks for the great service!
Jen Petronaci
Fantastic service, Solved what was a complex issue elsewhere quickly, and while keeping the buyers wallet in mind.
ImPlayingGamesRN
Mike is very professional and kind. I and my husband Raymond really enjoyed working with him. He helped us save great amount of money for fixing the Honda HRV. really appreciate Mike!
Lois
Last week I called Auto Trust to help me with my wiper blades. I was unable to drive home from work without assistance as this was a safety issue. Spoke to Mike He said come stop by I’ll take a look. I did not have an appointment but he was willing to at least give me an assessment. I was stressed. He was very kind and calm. Even though they really were booked up. 10/10 would recommend. Excellent service Thank you again for helping me.
Amanda Berry
I was driving to work and my car felt like it was on it’s last legs that morning by the way it was sputtering and I had barely made it to Green Lane where I decided to stop. Lo and behold I was stopped in front of Auto Trust, so I forced my car into their lot figuring this must be a sign. Met Mike and his team who were amazingly accommodating to my situation and took this stray customer in. They worked so fast (beyond fast) to diagnose the vehicle even though they were busy and got me the game plan the same afternoon! Obviously no guarantees that the engine would be saved but I took the risk and the game plan was solid. Saved my butt from having to go through more painful processes with my vehicle. I’ve just picked up the vehicle and writing this review at work - I highly recommend Mike and his team for all your vehicle needs and I myself will be returning for all my vehicle needs in the future. Thanks again!
Teddy Kim
I have been coming here for years - I wouldn't go anywhere else! This is the only place that doesn't go after your money. They give me options on what is important to have done and what I can get away with waiting No one else does that! They understand the realities - They are a family business with real family Values and amazing work ethic! Their work is top notch… Amazing mechanics and wonderful people!
Barb Barb
Professional reliable service. Came in, fixed car, and on my way! Best service!!
Kervin Leacock
Excellent garage... Mike is a real straight shooter...trust is truely... in accordance...
joel baxter
Mike was great at communicating the services my car needed! Super friendly and trustworthy service from the technicians! 10/10 would recommend to anyone that has car troubles
Michelle
Mike and his team are simply the best! Very knowledgeable and they made my car purchase a breeze. I trust them for everything car-related, you can't go wrong when you go with Auto Trust!
Emma Grace Wilson
Been a customer for 15 years and I don’t trust anyone else. Not even the dealerships. Premium service
Spiro Ioannidis
Our family has been loyal customers for 25 years. The Autotrust team has always been reliable, affordable - and most importantly - trustworthy. Highly recommend.
Joel Marans
Looked at all the reviews, they appeared well liked. First contact on the phone, then face to face, and finally payment, all went smoothly and professionally. Mike called me with estimate BEFORE doing the repairs to detail what was to be done. The final bill was exactly that. The whole experience was great. Thank you Mike & your staff! Regards, Dennis Madokoro
Dennis Madokoro
I cannot recommend this auto repair shop enough. I found Mike by accident a few years ago and I'm so glad I have a trusty and honest mechanic I can rely on. He's honest, approachable and knowledgeable about both our cars (Honda and Hyundai) and never makes me feel like I don't know my cars. He's helped me in emergencies large and small and has even got me off the highway safely. I'm so thankful for this shop and am so glad I can trust them. I've said this alot, but thank you Mike!!
Christina Ng
Mike, at Auto Trust, truly exemplifies the "Trust" in his business. He was exceptionally patient and thorough, ensuring I fully understood what was wrong with my water pump and how it reached that point. He even went the extra mile by showing me diagrams to explain the mechanics in detail, and not by glossing over it, but really making sure I understood. The work was done expertly, and my car is running better than it has in a long time. This was my first visit, and I honestly regret not discovering this place sooner. From now on, Mike's shop will be my go-to for anything that comes up. Highly recommend!
Alexander Volpe
I’ve been seeing Mike for three years now after a friend referred me, and he always takes great care. Easy to get an appointment and the honest service makes all the difference. Highly recommend Auto Trust if you’re looking for a new mechanic.
Tyler Chapman
Always reliable service from Mike and the team at Auto Trust! Highly recommended!
D L
I’ve been meaning to write a serious review for Mike and Auto Trust and his team for some time. So here it is: Firstly, don’t look any further for an auto repair facility. THIS IS IT! Let’s face it. Honesty has become a short commodity lately. How refreshing it is to find a repair shop that, well, is just plain honest. I have two vehicles that I have brought to Auto Trust for the last 10 years. Mike and team will always do what has to be done and let you know if anything further needs to done. Plain and simple. Go no further. Mike, keep up the great work. By the way, you’ve especially kept my 2004 Nissan Pathfinder alive and well. Thank you.
Leo Spindel
After calling a few places, Mike was the only person willing to help me, despite being busy. He's very friendly and professional and the service was great! Highly recommended!
Chantal Daly
Mike and the team at Auto Trust are amazing. They are total pros and take the time to explain everything to you. It’s also refreshing to work with a mechanic that is good with the customers and not just the cars. I highly recommend trying them out if you wouldn’t give your current mechanic a 5 star google review 😉
David Campbell
Mike and his team are super! Excellent diagnosis and reliable, timely repairs. I recommend Auto Trust Technicians to anyone who asks.
Greg Richardson
Finally, as a woman I have continually had issues with car repairs ( some complete nightmares). I was referred to Mike, and I have found my mechanic for life! Mike and his Wife Angela run a caring and absolutely honest beyond fair in pricing, automotive repair shop. Mike listens to the details of what you hear and experience. His work is absolutely top grade, and he keeps you informed with findings as he addresses the issues. He will give an ‘all in’, no surprises price when he has found issues and resolutions. His pricing is more then fair- ESPECIALLY because of his dedication to providing the best possible service. Thank you Emilio, for the referral! Mike is all you said he is and more. Catherine Dumas
Catherine Dumas
Trusted to provide the recommended repairs with a proper price.
Loreto Ceccarelli
Mike and the receptionist was amazing. Fantastic advice.
Technology Ismygame
What a fantastic service I received at Auto trust technician shop. Very friendly, professional and affordable shop. Would recommend it to everyone. Thank you Mike and Charlie.
Lily T
Will be back. Mike was very knowledgeable and friendly. He explained to us exactly what our jeeps issue was and called to give us updates. They were able to fix it same day for a reasonable price, saving us a lot of headache since we were headed back out of town the next day.
Sean
Mike and the team are the best. I don’t trust anyone else with my car and my safety.
Jaime Lee
Great service! I've been there a couple of times now and had good quotes and fast service for my car. You can't go wrong with them!
Mark F
Mike Papapetrou is a great mechanic along with his staff. Years of experience, honest and trustworthy.
Marla
Last week I flew in Toronto from Montréal to pick up a used car I had bought from Mike the owner. It was a customer’s car he had serviced for 10 years+. I had exchanged emails with Mike asking many questions and had requests because Itwas 6 hours drive away. Mike is a gentleman and a professional. He answered all my questions and met my requests. Buying the car went smoothly and I’m happy of the car and the treatment I received at AutoTrust. If I lived in To, they would take care of my car ! Thanks again Mike.
Guy Beauregard
I have been taking my car to Mike and his team for around 5 years and I can say without a shadow of a doubt they are the best and most trust worthy mechanic around. I'm always impressed how they treat their customers with respect while operating with integrity and providing value for money. Mike, you're a legend. - Albino
Kwanta and Bino Rodrigues
I've been going to AutoTrust for 30 years and I've come to realize that it's not just the excellent service (lots of mechanics provide excellent service) and it's not that he's convenient (everyone has to be close to someplace) - it is the sense of comfort and peace of mind that he provides because I know everything will be done right and any time I need some advice or have a question, Mike is always there and available. An unusual icon came up on my dash today and I couldn't find out about it in my manual - I called Mike and within 2 minutes the issue was resolved and that's not what you find at every service garage or with every mechanic. That is worth everything. Thanks Mike as always. Adam
Shelley Borgida

these wonderful souls saved my life (okay not literally but they saved my road trip). My car broke down the day before I had to leave for a long drive to head way up north and these wonderful individuals were able to fit me in ASAP and get my car fixed and safe to make the trip! I had no delay because of them!
DeLenn Burrows

Mike and his team are the best!!
Winnie Mc

Great and professional service and reasonable prices thank you Mike.
Product Review

While mostly a mechanic shop, Mike had a car for sale that we found on AutoTrader. I had dreaded the thought of buying an earlier model used car as all of them seemed to be uncertified on shady lots. After talking to Mike for a few mintues, my first feeling was relief. He was very reasonable to work with and allowed us (with some reasonable stipulations) to take the car to be reviewed by our mechanic. We did this, and promptly purchased the car. It was clean and Mike was upfront with the CarFax report. Thanks so much Mike for your help in making what I was expecting to be a nightmare a very easy and honest process.
Joanne Muys

Mike was wonderful to work with, and was wonderful work my daughter's first car.
Madison Kelly

I just want to say the Mike and the team at Auto Trust Tech are sensational. They go above and beyond for their clients, with exceptional service and care. They not only care about the vehicle as if it's their own, they care about their clients and that level of customer service I haven't seen before. I am so lucky my brother and father referred me to this mechanic and I truly feel like you're in the best of hands.
Penelope Chortogiannos

Excellent service as usual. Punctual and reliable. Very good communication throughout all transactions regardless of the size of the job.
Payam Shafinia

Excellent service, trustworthy, knowledgeable
Peter Arato

The only mechanic I will go to. Being a female it's hard to find a reliable mechanic that you can trust and know will be honest with you. I have full confidence going here alone. All of the guys are solid and communication is EXCELLENT. Mike is the owner and he is such a great guy. Dan is also the best and he's so helpful at explaining things in an understandable way. Great job guys!!!!
Christina Dietrich

Have had a few things worked on here. They've always done a good job and genuinely care about the quality of their work.
Nicholas Herold

Where do I start!! If I could rate them higher than 5 stars I would. I was travelling from New Brunswick in my friend RV driving through Toronto (Richmond Hill) when we noticed a burning smell. Thinking it was our break pads and 5 pm we went on google search looking for a mechanic close by. First they gave us directions to get there. Stayed open after hours. Called in a favour to have a friend personally deliver the piece!!! Incredible service, outstanding professionalism of each team member. Hoping I never have to use these guys again. But if i ever break down in the GTA area I will pay extra to get towed to this garage. They put the belief back that there are good honest mechanics out there!!! Thank you from East Coast travellers.
Leanne Wiens

Run by two high character professionals who treat their customers like family. Always surprised by how helpful they are.
Aaron F

Excellent service!
Shar D

Went here with my cousin to view a vehicle for sale. Very honest and up front service.my cousin purchased the vehicle and couldn't be happier. Highly recommended !
Keith Schmitt

Very professional and trustworthy, highly recommended. Thanks guys for taking care of my car.
Norb

A GREAT auto repair and used car lot.
William Cruse

These guts are straight up honest. They give you good options and in 15 years have never tried to sell me something I didn't need.
Dwyn Tomlinson

good service
Andy Tan

Auto trust has some of the best mechanics around ! Mike and his staff always there to help the customer and the car !
Spiro Klonizakis

Auto Trust is the only place I would ever take my car to. After the dealer tried to rip me off Auto Trust did the repair professionally and at a third of the cost
Elaine Page
I have been using Auto Trust technicians for several years. They are professional and knowledgeable. They fix the problem, and at a good price. Their price is much lower than the dealer price. They meet their time estimates for repairs. In the few times that I have had emergencies, they have always been able to fix the problem quickly. Mike and all the staff are always polite and friendly. Mike answers questions clearly and will listen to my preferences for repairs.
Ro Soy
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OUR REVIEWS
Thornhill, Ontario
Kelly Punzo, 06/09/2026As women taking in my car I can assure you that you can trust they will only do what is required… they will not take advantage of you and will do the very best work!!!!





